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Day: September 15, 2025

Support agent using secure browser-based co-browsing during an online customer service session

Secure Co-Browsing: Helping Customers Without Compromising Their Privacy

Often the customer experience goes beyond simple conversations—it’s about solving problems together, in real time. Secure co-browsing has emerged as a game-changing tool that enables visual customer communication that enhances the online customer experience without compromising privacy or compliance. Unlike screen sharing, secure co-browsing is limited to a single tab. This focused, visual customer communication

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