Customer Stories

Local Council Customer Service Team Focused on Serving the Community

With CX CLOUD® contact centre integrated into Microsoft Teams for seamless visibility

Opal - delivering a positive customer experience

Seamless integration with samwin operator console

Soothing the Call Flow for Alfred Health’s Critical Communications Hub

Empowering Alfred Health’s operator centre with samwin

Powering Student Services with In-Person Online Experiences

Higher Education Institution Supporting Students in Every Step with Voitec and Surfly Universal Co-browsing

Eastern Plant Hire Focused on Customer Excellence in Business Continuity Planning

Eastern Plant Hire (EPH) talks about how they turned to Voitec to address business continuity requirements for their national contact centre to keep driving ‘the best service on earth’.

Powering the First Touch

Lander & Rogers innovating the reception and customer experience with Voitec

In the world of high value customers, the stakes are high

Learn how a financial services organisation is changing the game with Voitec and Surfly universal co-browsing.