Co-Browsing Sharing Software vs Screen Sharing: Which is Better for Client Collaboration?
If you work in customer support, sales, or any role where you guide clients through web-based processes, chances are you’ve used web browser screen sharing at some point. It’s familiar, easy, and gets the job done – mostly. But as customer expectations grow and security standards tighten, traditional screen sharing tools are starting to show
Reimagining Digital Health Starts with Smarter Communications
Hospitals, aged care providers, and community health services are under growing pressure to deliver better care with fewer resources. Across Australia, New Zealand, and Oceania, healthcare systems are grappling with workforce shortages, rising patient expectations, and increasing complexity. In this environment, one factor is becoming more critical than ever: seamless communications. As digital transformation accelerates,
Voitec Appointed as Official Distributor for Heedify in Australia and New Zealand
Heedify delivers the only truly native attendant console for Microsoft Teams, now available through Voitec. Voitec is pleased to announce its appointment as the official distributor of Heedify, a powerful attendant console for Microsoft Teams, across Australia and New Zealand. Heedify is redefining receptionist software by delivering a native Teams experience that improves how businesses
Bringing Human Support to Digital Banking, Insurance, and Wealth – Without Disrupting Your Tech Stack
Let’s face it – financial services customers expect more than just secure transactions and prompt service. They want guidance, clarity, and confidence at every step. And when it comes to complex products – like applying for a loan, selecting an insurance plan, or navigating a digital onboarding process – they want someone to guide them
Surfly Co-browsing: What It Does, What People Think, and How Much It Costs
If you’re searching for a seamless way to collaborate with customers online without requiring them to install software or compromise security, then Surfly could be exactly what you need. With its powerful co-browsing capabilities and a focus on both ease of use and compliance, the Surfly app is making waves in the world of digital
Explainer – Enhance Your Brand’s Presence with Surfly’s Seamless Co-Browsing Technology
A strong brand is more than just a logo—it’s the experience you create at every touchpoint. When bringing collaboration online, every interaction should feel like an extension of your brand. That’s why Surfly co-browsing is fully white labelled, allowing you to customise the co-browsing platform with your own styles and seamlessly integrate it into existing