Enghouse Interactive

Make every customer interaction count with Voitec and Enghouse Interactive. Voitec is a software distributor for Enghouse Interactive and their portfolio of communication and contact centre technology.

The Enghouse Interactive suite of products enable over 10,000 mid-market and enterprise customers globally to increase customer retention and acquisition by improving customer service and contact centre operations, and by achieving a better understanding of the voice of the customer.

Talk to Voitec today to understand more about the suite of Enghouse Interactive Solutions for your business.

Attendant Console – Arc Solutions

Designed exclusively for use with the Cisco Unified Communications Manager (CUCM) platform, Arc products are extremely flexible and scalable, allowing them to fit and be designed in to very complex and specific scenarios. The certified engineers at Voitec can help with ensuring systems are designed, installed and configured to match the precise needs of your client.

Call Recording – Quality Management Suite

Quality Management Suite (or QMS), it is an easy and affordable IP call recording and monitoring solution for IP telephony and unified communications systems.

Contact Centre – Communications Centre

Enghouse Interactive’s Communications Centre intelligently streamlines and centralises all contact types into a single, fully integrated solution with a user-friendly interface.