Attendant Console Solutions

The customer experience starts with the first point of contact. Equip your reception and operator attendant staff with the tools to more efficiently manage incoming calls, creating a better service experience for your customers. Attendant consoles offer superior call routing and distribution for a more streamlined and professional approach.

Discover how attendant console solutions can improve your business.

Simplified and Powerful Call Handling

Our attendant console solutions put you in control of your customer call handling. With powerful software to allow faster and easier call handling, our tools offer seamless call distribution, queue management and toggling functionality. With full integration to your digital environment, you can optimise the use of directories, staff status information and reporting tools. Improve productivity with smart analytics and better call management to increase performance across the business.

Voitec understands that not all businesses are the same. We offer a range of technology and options to ensure we can find the right solution for your business.

portrait of business woman

Samwin Attendant Console

Samwin Attendant is ideal to meet the requirements for your reception team working in the Microsoft Teams Unified Communications platform environment.

Cisco Unified Attendant Console

Cisco Unified Attendant Consoles (UACs) can help your reception team handle all calls efficiently and professionally, with advanced features for a more streamlined approach.

Anywhere365 Call Handling Solutions

Anywhere365 Attendant is a powerful telephone operator console. Optimise call handing with a range of smart features for more efficient call distribution. Suitable for organisations of all sizes.

Arc Solutions

Designed exclusively for use with the Cisco Unified Communications Manager (CUCM) platform, Arc products are flexible and scalable to cater for the most complex business scenario. The certified engineers at Voitec can help with ensuring systems are designed, installed and configured to match the precise needs of your client.

INSIGHTS

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