At Voitec, we’re all about helping organisations and partners make the most of voice. What started as a small Australian team focused on VoIP, attendant consoles and contact centre solutions has grown into a trusted provider of Voice AI, intelligent attendant consoles, and modern CX technologies across Asia Pacific.
At our core, the mission is simple: make customer communication smarter, easier, and more human – using the best of voice and AI.
Expertise & Reach
With teams in Sydney, Melbourne, and Brisbane, and strong partnerships across Australia, New Zealand and Asia, we help global vendors land and thrive in the region. We offer hands-on local expertise, pre-sales support, and enablement services, working closely with our partner network to deliver real results.
We’re proud to be the Asia-Pacific provider and distributor for leading Voice AI solutions, bringing world-class technology to local markets.
Our Focus
- Voice AI, Automation & CX Integration: Adding intelligence to voice workflows, switchboards, contact centres and the customer experience.
- Attendant Consoles: Helping organisations connect customers to the right people, fast.
- Cloud Contact Centres on Demand: Flexible, scalable contact centre capability you can activate whenever you need it, without heavy infrastructure or long lead times.
- Channel Growth & Enablement: Supporting vendors and system integrators to succeed across Asia Pacific.
- Technologies We Deliver: Voice AI, attendant consoles, contact centres, conversational AI, co-browsing, and professional services for smooth deployment and implementation.
Voitec in Numbers
Frequently Asked Questions
We support customers right across Australia, New Zealand and South-East Asia. With teams in Sydney, Melbourne and Brisbane – and a strong regional partner network – we’re able to deliver local expertise with APAC-wide reach.
Voitec’s solutions are trusted across a wide range of industries: from healthcare and retail to professional services, financial services, education, and all levels of government. We support small and medium businesses through to large enterprises and multisite organisations that rely on dependable voice and CX technology every day.
If clear, efficient communication matters to your organisation, chances are we already work with others just like you.
Absolutely, healthcare is one of our strongest and most established sectors.
We support major hospitals, health networks and aged-care providers by streamlining switchboard operations, improving response times and strengthening critical communications.
Our Voice AI and attendant console solutions help both clinical and non-clinical teams deliver better patient experiences, faster.
Today, 4 out of 6 of Australia’s top hospitals rely on Voitec, and 85 hospitals and healthcare providers across Australia use our solutions.
Yes, we work with both. We’re proudly partner centric in everything we do, with 95% of our business, working with the channel. We work closely with resellers, system integrators, technology partners and global vendors to help them win, deliver and support voice and CX solutions across Asian Pacific.
We also work directly with end customers, ensuring smooth deployments, local expertise and long-term success.
We provide a modern suite of voice AI and CX solutions including:
- Attendant consoles
- Contact centres
- Conversational and Voice AI
- Co-browsing and customer engagement tools
- Professional services to ensure seamless delivery, installation and rollout
We keep things simple, practical and customer-focused. With Voitec, you get local expertise, reliable delivery and solutions that actually work the way they should, all backed by a team that genuinely cares about outcomes.
In summary, we’re an extension of your team.
Contact us if you have any queries or think we may be able to assist your business in some way.