According to the DMG 2015/2016 Cloud-Based Contact Centre Infrastructure (CCCI) report from DMG Consulting, CX CLOUD® strategic partner. Enghouse Interactive popular Contact Center: Service Provider (CCSP) solution is now the most widely used cloud contact centre platform in the world.
It is this pedigree that led CX CLOUD® to choose Enghouse Interactive and CCSP as strategic partners for their Cloud Contact Centre offering for the Asia Pacific region.
Read more about Enghouse interactive and CCSP in the DMG Consulting Cloud-based Contact centre Infrastructure report reprint and the report PDF can be downloaded from here.