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Tag: Secure Co-Browsing

Support agent using secure browser-based co-browsing during an online customer service session

Secure Co-Browsing: Helping Customers Without Compromising Their Privacy

Often the customer experience goes beyond simple conversations—it’s about solving problems together, in real time. Secure co-browsing has emerged as a game-changing tool that enables visual customer communication that enhances the online customer experience without compromising privacy or compliance. Unlike screen sharing, secure co-browsing is limited to a single tab. This focused, visual customer communication

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A futuristic digital interface showing a hand interacting with a transparent touchscreen login form, featuring a username, password, and a security lock icon.

Building Trust Through Secure Co-Browsing with Surfly

4 steps to keep your interactions safe and compliant Visual customer communication is essential for delivering exceptional support and seamless online experiences. However, with 97% of consumers prioritising data privacy, businesses must ensure their web sharing technology is not only effective but also secure—ensuring customer trust is more critical than ever. Businesses across all industries

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