Turn Microsoft Teams into your customer service hero.
Native. Powerful. Effortless.
When customers call, first impressions matter. Heedify helps your reception team create a smoother, faster, more professional experience – without switching interfaces and losing the Microsoft Teams experience. With everything they need in one place, your staff can focus on people, not processes – answering calls quicker, routing them smarter, and making every interaction feel effortless.
- Set up in 60 minutes
- No extra infrastructure
- Truly native Microsoft Team experience
Why Teams Users Love Heedify
Make your receptionist console the heartbeat of your customer service – fast, flexible, and built for Teams.
- Built for Microsoft Teams
Heedify is built directly on Microsoft Teams, so there’s no need for plugins, extra software, or complicated setups. Just log in and go. Use drag-and-drop, double-clicks, or shortcuts for blind transfers, consults, and holding calls. - Fully Cloud-Based & Effortless to Scale
No hardware. No hassle. Set up in minutes and scale effortlessly as your business grows – without any IT headaches. - Works with whatever you’re using.
Whether it’s Direct Routing, Operator Connect, or Microsoft Calling Plans – Heedify plugs right into your existing setup. No changes needed.
Try Heedify Attendant Console
See the difference a purpose-built Microsoft Teams receptionist console can make.
Experience how Heedify simplifies call handling, enhances customer service, and integrates seamlessly into your Teams environment—without disrupting your existing setup.
Ready to See Heedify in Action?
Contact us today to discover how Heedify can transform your reception experience.
Smarter Call Handling Starts Here
Heedify gives your reception team everything they need to manage calls, contacts, and queues – all from one intuitive, Teams-native console.
From fast call transfers to VIP routing and real-time analytics and reporting, Heedify turns every interaction into a seamless experience.
Frequently Asked Questions
All calls are managed directly within the Heedify interface—no app-switching or additional tools required.
Not at all. Heedify runs entirely in the cloud, using Microsoft Graph API permissions to operate within your Teams environment.
Heedify works with all major Microsoft Teams telephony options – including Microsoft Calling Plans, Direct Routing, and Operator Connect. No matter how your Teams Phone is connected, Heedify fits right in.
Absolutely. You can take Heedify for a spin. Just contact us to get started.
Heedify is licensed per individual user and charged annually.
With Heedify, your Teams receptionist console becomes a powerful customer experience tool – faster call handling, happier customers, and simplified workflows.