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Surfly Co-browsing: What It Does, What People Think, and How Much It Costs

Call centre agents providing customer support services via computer and headset

If you’re searching for a seamless way to collaborate with customers online without requiring them to install software or compromise security, then Surfly could be exactly what you need. With its powerful co-browsing capabilities and a focus on both ease of use and compliance, the Surfly app is making waves in the world of digital customer support and sales engagement.

Here’s a quick look at what it does, how it works, and what people are saying about it.

Surfly

What Surfly Co-browsing Can Do

At its core, Surfly lets you and your customer browse the web together in real time. No plugins, no installs—just open your browser and go. Some standout features include:

  • Universal Co-browsing: Unlike other co-browsing solutions, Surfly works across the entire web. It’s a true browser-based experience – nothing for the customer to install, making sessions safer, faster, and frictionless.
  • Built-in Video Calls: Add a human touch with integrated video calling. Participants can speak face-to-face while browsing, helping to build trust and increase conversion during support or sales interactions.
  • E-signature Functionality: Surfly allows session participants to securely sign documents. The drag-and-drop e-signature tool is fully compliant with XFDF standards, supporting legally binding contracts.
  • Seamless Integration: Want to add collaboration into your own platforms? You can easily integrate Surfly into your existing website or app – no need for external video tools like Zoom or Microsoft Teams.
  • Security & Compliance: Surfly provides detailed audit logs of session events to meet security and compliance requirements. Features like field and element masking allow you to hide sensitive data such as credit card details or personal information using HTML or CSS selectors.

Surfly Reviews: What People Are Saying

The Surfly reviews from verified users on G2.com speak for themselves:

"The best and easiest co-browsing tool I've found. This co-browsing tool runs directly in the browser, where all other tools need additional software. This makes it very easy and safe to use. It has and does everything you need and expect from a product like this. I almost use it every time when I have to support one of my clients from a distance. Explaining things is one, but just hopping into a Surfly session together makes everything so much smoother and easier. My clients are very impressed by it as well!”

“Surfly is a distinguished platform, they're a middleware and make our user happy about security while providing a super easy cobrowsing platform.”

"Surfly is easy to use. A great Product."

How Surfly Pricing Works

Surfly’s pricing depends on how you plan to use it—things like how many users you need, what features you want, and how deeply you want to integrate it. If you’re looking for more info or a quote based on your setup, Voitec can help with that.

Whether you’re in sales, support, or customer onboarding, Surfly Co-browse offers a powerful, secure, and simple way to connect. Its no-install approach, user-friendly interface, and robust compliance features make it a standout choice in today’s remote-first world.

Ready to explore the Surfly app further? Get in touch with Voitec today.