Take Customer Experience to the Next Level for Businesses in Australia and New Zealand
Improving customer experience and driving business performance with Webex Calling
Software distributor, Voitec announces a strategic partnership with Peak Amplify for Webex Calling Wallboard and Analytics products. Peak Amplify is an Australian, award-winning Cisco Software Development Partner, providing software add-ons, integration and custom development for Collaboration, Contact Centre and Connectivity products.
The Peak Amplify solutions Voitec will be adding to our distribution portfolio are:
- Peak Wallboard for Webex Calling – a cloud based ad-on designed for Cisco Webex Calling, providing real-time visibility for your contact centre.
- Peak Analytics for Webex Calling – a cloud-based reporting add-on for Cisco Webex Calling that enables historical visibility for your contact centre.
These new additions to our portfolio will enable businesses to strengthen their investment in Cisco Webex Calling improving the customer experience as well as great agent performance. These products will enable Webex Calling customers to measure and then manage customer experience and productivity – whether their teams are working from home, mobile or in the office.
Contact us today if you’re interested in learning more about Peak Wallboard and Peak Analytics for Webex Calling.